Shipping & Delivery Information​

​Free Shipping Eligibility​

We provide complimentary standard shipping for orders totaling $100ormorewithintheContiguousUnitedStates.Manyinternationalordersexceeding$100 may also qualify for free standard shipping—please review your cart summary for details.

​Order Processing & Delivery​

Orders confirmed on business days typically ship the following business day. Standard shipping is automatically applied unless you select an expedited option during checkout. Please allow 3–7 business days for order processing before shipment. Once shipped, delivery generally takes 10–20 business days for standard service, or 7–10 business days for express delivery.

We do not ship on weekends or holidays. Orders placed from Friday through Sunday will be processed and shipped on Monday.

​Delivery Restrictions​

Please note that we are unable to deliver to PO Boxes, APO addresses, or freight forwarding stations. For international shipping policies or specific country-related questions, contact us at support@bovagu.com.

​Shipment Tracking​

Once your order ships, you will receive a confirmation email containing your tracking number and a link to monitor its status in real-time.

​Applying Discount Codes​

During checkout, you'll find a field to enter your discount or referral code on the final page before completing your purchase. After entering the code, click "Apply" to update your order total. Please note that each code can be used once per order and may not be combined with other promotions.

​Lost or Missing Packages​

While we make every effort to ensure timely and secure delivery, we cannot assume responsibility for delays or issues resulting from extreme weather, mail service disruptions, or unforeseen events. If your package appears lost or stolen, please contact us promptly at support@bovagu.com.